Are you currently pursuing a career in the aviation field? Maybe this is one of your dreams, working in a pleasant air travel area with a demanding fast-paced environment, and living in a metropolitan city. You should consider career opportunities at airport locations. Developing a career at the airport, not only getting a stable income. Also getting several facilities such as free airplane tickets and even enjoying employee discounts.
The following are some of the best career opportunities available at the airport that you should consider. Check these out.
Ticketing staff/Airport gates
Ticket sales agents and gates have a very important role in the aviation industry. Working for airlines and helping customers with airline ticket sales to ensure customers fly successfully. This job is very fun for those of you who like to meet new people every day. Provide excellent service including ticket reservations, solving technical problems that may occur such as flight and baggage details. In addition, ticket sales agents also make sure to verify passengers, issue boarding passes, baggage checking, and provide directions to checkpoints before departure.
Customer service officer
Developing a career in customer service is a lot of fun, a job that features problem solving and excellent hospitality skills. You will get to know many characters of customers with different problems. This job generally provides services for passengers at airports or airlines in providing special services such as helping passengers who have lost luggage and providing clear instructions on procedures. Also serving passengers by providing information about services at the airport and participating airlines.
Usually a customer service officer is assigned to an information center service desk or call center on the airline itself. The main skills needed for this job are the skills to solve problems with courtesy and guarantee customer satisfaction in dealing with bola gelinding problems that are being faced by airline passengers.
This type of work is centered on service in the aircraft cabin, flight attendants, welcoming loyal passengers with a friendly smile. Help to find passenger seats as stated on their boarding passes, help store cabin bags and luggage to be stored where available. In addition, flight attendants also ensure that the number of passengers flying in accordance with the reservation data. If there are passengers who have not successfully entered the aircraft cabin, the flight attendants will inform the information center at the airport to make a final call. After communicating with the ground crew and all passengers successfully boarding. Then the flight attendants review and ensure passenger safety protocols by demonstrating passenger safety procedures while in the aircraft cabin.